Fanatical Support® isn't just what we do. It's really what makes us, well, us. It's our drive to do more than what our Contracts, Service Level Agreements and guarantees say we will.
It's our need to make a difference every day to you and every customer. It's our promise to give you peace of mind, and we actually deliver. We do what other providers can't or won't do.
We actually deliver hosted IT solutions that are fully managed, with emphasis on the fully. That means supporting you and the technologies we provide you 24x7x365. And it all starts with your dedicated Support Team—yes, a team dedicated to you and responsive to your every need—that manages and cares for everything regarding your hosted environment and your account.
All you need to do is keep focusing your developers and resources on your websites and applications. The infrastructure, the network and your hosted environment are taken care of by our people, products, services and processes. This is not colocation where you're responsible for the low-value, day-to-day tasks of maintaining your environment. This is managed hosting, so you'll never have to implement, update, troubleshoot, patch, monitor, administer, backup data, upgrade or worry again.
This section links to other websites that provide free research information about Rackspace.
BBB Reliability Reports™ - Free reports on businesses that provide background, licensing, consumer experience and other information such as governmental actions. These free reports are available for businesses that have - and have not - been evaluated against our standards for ethical marketplace behavior. View BBB Record (Better Business Bureau)
WHOIS is a TCP-based query/response protocol which is widely used for querying a database in order to determine the owner of a domain name, an IP address, or an autonomous system number on the Internet. View Whois Record
The Internet Archive Wayback Machine is a service that allows people to visit archived versions of websites. By using this service, you can see how the hosting providers website has changed over time. View Internet Archive's WayBack Machine
This section provides some background information for Rackspace.
Year Established: 1998
Legal Structure: Corporation
# of Office Locations: 2
# of Employees: More Than 300
Alexa Information Alexa Internet, Inc. is a California-based subsidiary company of Amazon.com that provides owner information and web traffic about websites. The information shown below is retrived from the Alexa database.
Description: Managed, dedicated and scalable web hosting for businesses.
This section searches various news providers and press release websites for Rackspace. A maximum of 25 search results will be displayed, with the newest shown first.
This section provides an insight into the billing policies for Rackspace.
Money Back Guarantee: See Website
Billing Cycle/Options:• Monthly
Payment Method(s):• Visa • MasterCard
Miscellaneous Fees
Additional IP #'s: Unknown
Additional Databases: Unknown
OVERAGE FEES: The prices below are charged for exceeding the monthly hosting plan limit.
Bandwidth Charge: Unknown
Disk Space: Unknown
HOURLY BILLING RATE: This hourly billing rate is for support/administrative duties that are outside of the normal service plan (such as reinstalling the operating system, custom work, etc.).
ACCOUNT REACTIVATION FEE: If your account is suspended (for nonpayment, returned payment, etc.) this is the fee you'll have to pay.
Reactivation Fee: Unknown
BACKUP RESTORATION FEE: If your website files are corrupt and must be restored from the providers backup, this is the fee you'll have to pay to restore your website.
Below are the web hosting configurations that Rackspace can provide you with.
Feature Summary:• 24x7x365 Network Monitoring • Certified Support Engineers • Dedicated IP Address(s) • Denial of Service Protection (DDOS) • Managed Hosting Services • Managed Security Services • OS Update Patches • SSL (your own certificate) • PHP Support • ASP Support
Customer Support Options:• 24x7x365 Toll-Free Phone Support
System Platform(s): • Unix/Linux • Windows
Uptime Guarantee: 100% Uptime ?
Type of Hosting:• Dedicated Servers
Serving/Managing: Over 14,000 Customers Worldwide
# of Data Center Locations: 8
Own The Data Center(s): Yes
Data Center Location(s): San Antonio, TX USA - Dallas, TX USA - Herndon, VA USA - London, UK - Slough, UK
Operating System(s):• Red Hat Enterprise Linux • Windows Server 2003 • Windows Server 2008
Control Panel(s) Offered:• Webmin • Other Control Panel
From time to time, web hosting provider's may offer a special discount or include free extras to encourage you to try their service. These freebees may include; no setup charge, extra memory, more bandwidth, or even a free 2nd hard drive.
Shown below are the current special(s) that Rackspace is offering.
Shared Hosting Coupon
Coupon Expires: 00/00/0000
Current Offer: No Shared Hosting Coupon Available Redemption Notes/Instructions:
VPS Hosting Coupon
Coupon Expires: 00/00/0000
Current Offer: No Dedicated/VPS Hosting Coupon Available Redemption Notes/Instructions:
Dedicated Server Coupon
Coupon Expires: 00/00/0000
Current Offer: No Dedicated/VPS Hosting Coupon Available Redemption Notes/Instructions:
Please Note: The information in this section is provided by Rackspace, and can change frequently. If you discover a special offer listed here that has expired or is not being honored, please use the "Report An Error" link below.
Shown below is the Overall User Rating for Rackspace.
The Overall User Rating provides a well-rounded and balanced overview of a company's performance, based on the 8 important rating criteria shown below.
The rating scale used is based on the popular five star model, with five stars being the best and 1 star being the worst. 3 stars is average, and all rating criteria starts with 3 stars (the default).
Please Note: The User Star Rating is left by users and/or visitors of the hosting company's website, and by users of this Host Directory. Because of the anonymous nature of these ratings (and the Internet in general), do not select a host by these ratings alone. Please refer to the Using This Directory page under the Consumer Information heading for more information.
Cast Your Vote for Rackspace
Your opinion is wanted! You can help other community members make informed planning and buying decisions by rating your personal experience with Rackspace. Please use good judgment when leaving your ratings, and base them on facts and not emotions!
To Maintain Quality, Only Registered Users Can Vote!
Your Hosting Store, Inc.
2507 West 20th Street
Sioux City, IA 51103-2307 USA
Phone: 712-258-3515
Fax: 712-258-3374
The web hosting provider is the foundation for your website. It doesn't matter whether your website is a personal home page or a full-service e-commerce website; you need a reliable web hosting provider. When you use this Web Hosting Directory as a research tool, you'll save a lot of time, hassle, and expense when selecting a web host. Plus, you'll know which web hosting provider is right for you, based on your current needs and future website plans.
Web Hosting Directory, Business Forums and more at YourHostingStore.com
(1 votes) 
Skype: 
AOL: 
ICQ: 
MSN: 
Yahoo!: 
BBB Reliability Reports™ - Free reports on businesses that provide background, licensing, consumer experience and other information such as governmental actions. These free reports are available for businesses that have - and have not - been evaluated against our standards for ethical marketplace behavior. 
WHOIS is a TCP-based query/response protocol which is widely used for querying a database in order to determine the owner of a domain name, an IP address, or an autonomous system number on the Internet. 
The Internet Archive Wayback Machine is a service that allows people to visit archived versions of websites. By using this service, you can see how the hosting providers website has changed over time. 
Account